FAQs
1. What products does ARA Apparel offer?
Every garment has a story, and ours begins with a simple yet powerful realization: contemporary fashion should never force you to choose between high-end luxury and everyday functionality. Founded with a deep-rooted passion for modern minimalism, clean aesthetics, and uncompromised comfort…
2. How do I choose the right size?
Each product is designed to provide a comfortable fit. We recommend checking our Size Guide before placing your order to ensure you select the correct size. If you need additional assistance, our support team is happy to help.
3. Do you offer free shipping?
Yes! We offer free shipping on all eligible US orders. Shipping times may vary depending on your location and the selected shipping method during checkout.
4. How long will it take to receive my order?
Most orders are processed within 1–2 business days. Delivery typically takes 3–7 business days within the United States, depending on your shipping location.
5. What is your return and exchange policy?
If you’re not completely satisfied with your purchase, you may request a return or exchange within the eligible return period, provided the item is unused, unwashed, and in its original condition with all tags attached.
6. How can I track my order?
Once your order has been shipped, you’ll receive a confirmation email with a tracking number so you can monitor your package from dispatch to delivery.
7. What payment methods do you accept?
We accept major credit and debit cards along with other secure online payment methods available during checkout to ensure a safe and convenient shopping experience.
8. How should I care for my apparel?
To keep your apparel looking its best, wash items in cold water with similar colors, avoid bleach, and tumble dry on low heat or air dry. Always follow the care instructions provided on the garment label.
9. Can I change or cancel my order after placing it?
If your order has not yet been processed for shipping, please contact our customer support team as soon as possible. We’ll do our best to update or cancel your order before it ships.
10. How can I contact ARA Apparel?
If you have any questions about our products, orders, shipping, or returns, our team is here to help.